Total repair was diagnosed and fixed quickly. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. I called 800-645-4328 but not working number. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Sign up to receive our free weekly newsletter. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. are looking for before you even pick up the phone. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. Petro also owns Meenan, Champion and Griffith. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. The British use petrol to refer to the U.S. gas. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Recently had a small oil leak and Vincent came out right away. There are many local companies out there does that. Deliveries are automatic and we never run out of fuel. Get oil when you need them without contract. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. I am told someone will have to call me to do this. Petro Holdings serves customers throughout the United States. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. I had a few red flags but since I was locked in I became stuck with them. Need to find a different location? ConsumerAffairs is not a government agency. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. What are the three principles of cultural humility? They are a higher price than anyone else. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. I left the company. There was no cost, we have a contract with them. Petro Home Services | Home Heating Oil, Propane, and AC Services. They do the job correctly. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. Well guide you through the process. They are constantly breaking appointments, One appointment was from 8-12. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Service Technician. Our experts make it their mission to understand your home and the people in it. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. It went well. For more information about reviews on ConsumerAffairs.com please visit our I used Petro Home Services to install two toilets. See BBB rating, reviews, complaints, request a quote & more. Find your local office: See what services and offers are available in your area. Established in 1958 in Winnipeg, MB, J.A. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Who are the largest shareholders of Petro Canada? Woodbury, NY Easy Apply 19d. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. How to Market Your Business with Webinars. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Do not use them!! This company tells you everything that makes one feel using this company will be the right choice. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. I use and would recommend them to anyone. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. I have fairly new furnace. He Service was taken care of quickly. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. We are commonly referred to as Petroservice, our registered business name. They have been servicing our house for 20+ years. Need to file a complaint? 6 Who are the largest shareholders of Petro Canada? With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Would be there on Tuesday, cancelled again. Is Petro a gas or oil? $6.509 / gallon for #2 oil. Unacceptable. The finished basement smell terrible as well. I am on my 3rd day with no heat or hot water with pneumonia. Robinson Pump Service Ltd. joined the Petroservice family. We use cookies to ensure that we give you the best experience on our website. Petro Home Services. They installed a new boiler or furnace for oil. Was suppose to show up this morning and no show again. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. They called at 2 and said they couldn't make it. We value your privacy. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. They arrived on time and performed great. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Copyright 2000 - 2023 Star Group, L.P. | I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. BBB reports on known marketplace practices. They were competitive in cost and did an excellent job. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Stewart is an expert at this and he has an amazing amount of knowledge. Ok fine. keeping your home up-to-date and in top-notch condition. BBB is here to help. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Love their staff. Home heating oil equipment and services to help you save. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Worst company if you need customer service. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Although I signed with them in November I had my first delivery 1-11-22. Put $0 down on the latest energy-efficient systems. Stay away from Petro. service and support that you can rely on in any weather! Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? It was covered under my Service contract. . Put $0 down on the latest energy-efficient systems. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. Star Gas Partners LP said that another reason for Petro's financial difficulties . A link has directed you to this review. No, Petro Home Services does not offer a senior discount. Was told the tech would be out to today. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Petro Home Services is currently rated 4.6 overall out of 5. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. It is derived during fractional distillation process and has a translucent liquid form. I would use them again. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. This is a multi-location business. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. Customer Service Supervisor. Maybe I need a better home address. Service call was under contract so no charge for the call. I ordered oil on January 25th 2022 100 gallons for $325. I have a gas burner service contract with petro and have several repairs done through the years. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Home heating oil and propane services. Petro Holdings, Inc. operates as a holding company. Its location on this page may change next time you visit. All Rights Reserved. Petro Home Services. All Rights Reserved. However, oil kept leaking from the boiler since his "repair" 3 months ago. When autocomplete results are available use up and down arrows to review and enter to select. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. As a matter of policy, BBB does not endorse any product, service or business. We offer everything from home safety to energy saving tips. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. I have no hesitation using them again. (800) 645-4328 Want a quote from this business? Minimum 15 minutes delayed. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. time, or property do not do business with Petro. I also was given a $125 credit as a new customer. FAQ. This was the ceiling price we were quoted in summer 2022. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. They had aThe combined purchase price of the distributorships was $18.6 million. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Yes, Petro Home Services offers emergency services. PERIOD. I have not heard from him yet. They also charged me tax and i had to fight them on that. That's the Petro promise. You wait up to an hour to talk to anyone on the phone. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Air conditioning services and equipment to keep you cool. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. Services, Home & Commercial Services, Emergency Services. Might convert to gas. They have not kept their word and they care nothing about the time they make you wait. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance.
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