Press question mark to learn the rest of the keyboard shortcuts, Removed | Retailer or customer service experience, one of the shittiest companies in the PC space. Unlikely (if you're careful).. but technically possible. New comments cannot be posted and votes cannot be cast, More posts from the techsupport community, Stumped on a Tech problem? He graduated as an aerospace engineer in the mid 2000s, but made a career shift to chase his dream of becoming a concept artist. See their subreddit, never buy their trash again. Item(s) for RMA (RRD1xxx) is/are now in shipping process. I contacted MSI support and I thought their response was strange: "Removing warranty sticker and mount SSD inside of your computer doesn't change anything in case of warranty rules for other components. Why have a sticker that says warranty void if removed, if it doesn't actually mean that, and why go out of your way to make sure to tell the person not to damage their laptop, of course they're not going to do that. I've heard a lot of shit about msi over the years, the recent controversy about them scalping their own rtx 3080 cards is when I decided I wouldnt be spending any money on their products again. You can't take them off clean. Other subreddits: Purchased processor, Motherboard and PSU from EVGA and Vdeo Card from MSI.

I want to be certain about this as I spent a lot of money on the laptop and purchased it because of the warranty, am I being unreasonable and it's stated clear as day that I can upgrade the ram without voiding my warranty?

Seems to me their giving me the fuck you. Hi Garrett, If you have question about the warranty, please check our official site for the warranty we offer for your model. He has been active in the disciplines of grooming hair and fur, modeling, texturing, and look development.

Over the last 15 years my films have aired across international channels like Discovery, National Geographic, PBS, NDR Germany. Jesus. I said no, and provided the price at the time of purchase ($460+), the cost of a used GTX 780 at the time (at around $300), and their warranty stating that they are responsible for a replacement or a card with similar performance.

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MSI Products Warranty Agreement. Tom Ho Apr 10 (3 days ago) to me. I now see that when I sign in to my account with MSI that it NO LONGER shows my warranty of 04/13/2014 but shows 04/12/2012?!?! A main reason I purchased the MSI laptop was that it came with a two year and three month warranty, such confidence in the product suggests a good build quality.

Do what you want with your own hardware! Then set up a camera or your mobile phone and make a video with good visibility of every action you take and make sure the bracelet is clearly visible. You would like another graphics card if equal value as per your warranty. I have an "MNK" number but it will not accept that.

Wow I am really shocked as well, do you have any printed evidence the warranty is in 2014? Void if tampered).

If you have purchased your product with two years of warranty on 2017/01/01, the warranty would be expired on 2019/01/01) Remark #1: Product registration on our MSI membership site would not affect the right for claiming the product warranty.

Warranty Registration: Notebook, All-in-One PC, Desktop, Monitor. Thank you! First thing I did when I got my MSI laptop was remove the sticker with a blow drier, remove the screw under it, and put the sticker back.

MSI users are allowed to void the warranty sticker to upgrade RAM, HDD and also for cleaning purposes. We are the top Gaming gear provider. MSI is saying remove this sticker and something breaks they can blame you.

They just wont fix the case if you try to force it apart or do repairs to damage that you caused. Please securely retain your invoice of the product for your product warranty. I'm going through a situation with them as well. Micro-Star Int'l Co., Ltd. (thereinafter called "the Company") warrant that, subject to the terms and conditions set forth herein, our Product has no defect in material and manufacture and the Product conform to the Specifications document. Was leaning towards their Gaming X 1650 super once I have the funds... One great support experience I had though was with Corsair, they sent an H50 mic(yeap, just the mic) all the way from Singapore just because my staff lost his. All it took them was 2 months. EDIT: Find your laptop on here because you probably only need t remove 3 or 4 screws to take off the access panel for the cpu, HDD, SSD, ram, gpu and cooler. and for an added kick I would just record myself voiding the sticker and all the work performed. All of the warranty starting date of MSI products are according to the purchase date on the invoice. This Sticker confusion goes back years, and they haven't changed the business practice, that spells out a con in my book. It doesn't have a separate partition like other laptops, I must actually open the entire laptop and destroy the sticker (Warranty Sticker. Never will I buy from this company again.

Warranty Registration: Notebook, All-in-One PC, Desktop, Monitor. Had it happen with a Raptor X back in the day. I would recommend doing the same. Just called support and found out that the numbers are on the bottom of the case. Remark #2: Please refer to for further warranty related details. Extremely inconvenient... if its a Pre Built PC its usually on the bottom, The power of AMD Zen 3 on MEG B550 UNIFY @ -, Do a efficient choice for your next gaming laptop in holiday promotion, Achieving best gaming experience with 300Hz display, With upcoming AMD processors, AMD combo PI bios is coming on MSI 500-series motherboards, CPU Cooler Tuning – Optimized Power Limit Based on CPU Coolers. Your item has one year warranty only, please check the Specification for more detail info;, SO_Number SO_Date Customer_Name Type Marketing_Name SERP_ERP SRLT_ERP Barcode Warranty_Date 10069240 4/13/2011 12:00:00 AM NEWEGG.COM NBS FX603-064US-IB54806G50S7P 9S7-16G422-064 9S7-16G422-064 FX603-064USK1102000207 4/13/2012 12:00:00 AM, From: Garrett Sent: Tuesday, April 08, 2014 2:51 PM To: Tom Ho Subject: Re: MSI Technical Support Reply. It's a MSI ge72 2qd apache pro. The promotion excluded MOTHERBOARD and GRAPHICS CARD.

My name is Garrett and have forwarded you my previous email regarding my issues.

If youre so worried take the sticker off clean and put it in the same spot when ur done. Looks like you're using new Reddit on an old browser. Check processing takes 4 weeks. Click here to message the moderators if you have any questions or concerns.

Please do not hesitate to contact me if you have any further questions. AND offer a rebate LESS THEN VALUE of replacement!!!! MSI decided to do whats right. The promotion excluded MOTHERBOARD and GRAPHICS CARD. Began diagnosing the issue... At first I thought it was EVGA power supply at fault. Looks like it's heading towards a refund.

MSI sent me e-mail offering a refund for $448 on 06/18/2018. MSI Products Warranty Agreement. Scratches, broken pieces, damaged pins etc.) I cannot register my product and thereby kick in the warranty (which I purchased an additional 2 years of) because I can't find the "CHK" number by the serial number. If no response then, we will go ahead and process at our own discretion.

I was in a similar situation back in 2016.

I looked at the link you sent me and I understand that the notebook comes with a 1 year warranty. Damn sorry to hear it, and thanks for posting this experience. In my case, my GTX 780 died within the 3yr warranty, and she offered me $160+, citing "no available replacement." By using our Services or clicking I agree, you agree to our use of cookies.

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