There are young grandchildren in the house and we are very concern that this is a hazard for them also. I think they should be refunding the purchase price so that I and others can get new stoves. The configuration show in the image below is used on many ranges. I then called Sears service center and they acted like they have never heard of this happening before. This recall involves Sears Kenmore 24-inch wide freestanding electric ranges with model number 790.90152 with serial numbers from NF408 through NF424 and model number 790.90153 with serial numbers from NF408 through NF427. I would think that flames and sparks would constitute a serious danger!. But this model is not in the recall list. I again explained my situation and how serious it was and could have been. All the knobs were off. Consumers can contact Frigidaire or Sears to schedule free repairs, or visit www.SmoothTopRangeRecall.com for more information. They told me my serial number was not on the recall list and there was nothing they could do for me! Description: This recall involves Sears Kenmore Elite stainless steel slide-in gas, electric and dual-fuel ranges with the following model and serial numbers. Oven must have never stopped heating up when it reached 325 degrees! There is an inherent nature in this appliance and similar cooking appliances that a failure of an electrical relay can occur that would cause an element to heat constantly. Over time it has gotten worse; on the football’s big game day, the oven took waaaaay too long to heat up to bake a thin pizza…the pizza never baked. So I have let it be known that if my kitchen catches on fire I will be going after the repair company. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. When i heard a crackling noise and went into the kitchen. The phone rang and put the dishtowel and inhaler down on the stove and answered the phone. Exposure to firefighting foam chemicals may result in an increased risk of cancer for firefighters, military and airport personnel. My granddaughter and I was to dogs when a hotel from December 18th till April 5th of 2019 we had have Christmas in a hotel and her birthday her 16th birthday very stressful very frustrating still haven’t been compensated from the insurance company completely, when I turn on my Frigidaire smooth top the top gets so hot that I burned my self the model number is ffef3052tsf and my serial number is vf91011722. 790.46612500. 30-45 minutes later I heard popping and hissing noises. Vin. In March of 2011 I received a recall notice regarding Frigidaire Smoothtop Slide-In Ranges heating elements turning on unexpectedly. I know it is a bad engineering design that led to this recalled. Sears needs to take the responsibility of either fixing or replacing this stove. Your range has apparently suffered a failure in the digital electronic oven control board in the console that houses the relay for that broil element. We have had to replace everything except the washer. We were never alerted to recalls, and it certainly hasn’t been fixed. I have had to unplug the stove for it to turn off. I asked him why is this not a a recall and he said he has no idea because he is constantly repairing this problems with the Kenmore stoves. I think they are going to reimbursement me the $47.00. I filed a complaint, but my model is still not on the list, so they basically told me to pound sand. I called Electrolux recall department and another kit was sent to my house and Tri City Appliance repair came and installed it. El elemento calentador puede no adherirse debidamente a la superficie de cocción, presentando un riesgo de choque eléctrico para los consumidores. (Model #GLEF378AQB, Serial #VF13013618, purchased by original owner in 2001.) Yes, 14 years is a long time but not everything lasted that long and it is not a long life for any appliance. Unbelievable after a websearch that so many people experience the same problem and with errors like this Fridgidaire is still in business. Customer service advised that my stove was not on a current recall list and was out of warranty. 790.97109012; 4 years old. The front left burner has gone to high when trying to turn it down and has even stayed on after turning it off. Based on the components and the wiring configuration, it is possible (though highly unlikely) that the failure could occur again at any time. The way Frigidaire is handling this is atrocious. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Almost caught my kitchen on fire once. Both large burners have quit working by NEVER turning off. .Model #970-686037. The model and serial numbers are located on the inside frame of the range door on the left side. My fault! I had posted a problem with our 2009 LG electric smooth top stove earlier. Was using oven with timer set and thought timer was going off. They also had a repairman install them last week. In a few minutes my kitchen was filled with smoke. Side effects of Belviq may increase the risk of cancer, resulting in a diet drug recall and lawsuits. Guess what. Luckily thought to run down to the basement to turn off the breaker! NOTE: Providing information for review by an attorney does not form an attorney-client relationship. I just called Electrolux. It just kept getting hotter and hotter. I spent around 5 hours to bake a chicken. This is a definite fire hazard. In approximately 2014, my left rear burner went on automatically. This malfunction of this range is unacceptable. They definitely should be! Also, where is the consumer protection agency? Left the breaker off overnight and it appeared to re-boot until Sunday 25 February, 2019 when it began then all four cooking burners stopped working. Your question was published, help is on its way! I am in shock they will not be responsible for their own product! The alarm and oven would not shut off so I had to turn the power to my range off at the breaker box. The stove top turned on random burners when the stove was turned off with the control indicators irrelevant to the burners themselves. Just how long can the recall be in effect; The serial number is VF61914672. the left back element was on . That type of range will have the second relay for the L2 leg of power on the electronic oven control board that will prevent the oven elements from getting that L2 leg of power unless the control is set in the bake or broil mode. That is why the model 790.95592100 differs from those models and does not have a recall or any known issues regarding the surface burners. I have a model 79095314300, serial # VF13226788. That element will also heat constantly but to a lesser degree if the element breaks and shorts out to the metal cabinet inside the oven cavity. Now my whole house wreaks of burnt turkey fat. After discovering there was no open flame, we began to try to clear the smoke out of the house. Have to go buy a new stove tomorrow and it definitely will NOT be Fridgidaire. I had to trip the breaker to turn it off. That being said, relays on an electronic control board can fail at any time even though it is extremely rare. The cost of the repair would be my responsibility. My husband turned the breaker to the stove off. I have to wait around 30′ to cool off then turn on again, lacks again and on and off. After a few months, it starts all over again. I asked for a supervisor. I tried turning the knob on and off but it didn’t work. Removed stove outside, oven door is locked. The range was purchased in 3/08. December 2018 I thought I could almost swear turn the stove off left to go shopping come back the house was full of smoke cuz it stove did not turn off then getting ready to move back in the house on January 25th 2019 the stove was on fire. How do I unlock the oven door on GE Profile Electric Range? I also have problems with my Kenmore Electric Range twice now. If automobiles are recalled in their thousands for “possible” future issues, this is realistic one. The oven temperature suddenly went out of control. The failure mode for burners should not be “On” and “High”. I was unable to turn them off. I woke up really early this morning with a house full of thick smoke which is extra great considering we had a house fire 2½ years ago and lost almost everything. Kenmore 790. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. It has been a month now trying to get this stove fixed. self cleaning oven was cleaning and it popped loud now my oven will no work I have a smooth top frigidaire. It was the relay that controls the broiler coil. I have removed all power to the unit, contacted the manufacturer and filed a complaint with the US Consumer Product Safety Commission. I was never notified and purchased at Home Depot, this is ridiculous. I understand your concern about that failure. She again stated that my stove was not under warranty and not on the recall list and her offer was good for 30 days. Please use the below phone number for all media requests. I had never Hurd of this happening to any one only that something had fallen on it but nothing like that happened it just cracked for no reason . I’m fixing to contact them, let’s see how it goes. The other models that you listed have a relay control board for the surface burners. The U.S. Consumer Products Safety Commission announced the electric range recall on August 27, involving of several models of Frigidair, Frigidair Gallery, Frigidair Professional and Kenmore Elite smooth top ovens with rotary knobs and digital displays on the electric range. The dual burner has never worked correctly. It’s been 9 days since I have been able to cook or do laundry as the dryer is on that breaker as well. On today’s TODAY SHOW I saw the news about recalls.Then I called Kenmore who sent me to Frigidaire whose waiting time was VERY long. complete garbage. Recently it has been throwing an F10 code with the oven on, but in the past there has been a few instances the burner didnt correspond to the setting it was on. Big help he was. The electronics are a disaster on these stoves and no one seems willing to take any responsibility for them. Excellent customer service on Electrolux’ part! I checked the recall list and it stated it was not on the recall.
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